Frequently Asked Questions

1. What’s the best food for my dog?

This seems like an easy question, but it’s actually one of the hardest to answer honestly. Most pet store salespeople have their favorite foods to recommend based on their experiences and sometimes, unfortunately, based on their company's best interests. Especially for dogs, you may also perform your own research on best-sellers or foods that have the highest ratings on certain websites. But the truth is that there’s no such a definitions such as “best” food. Some pets may do great on a high quality ingredients food, others thrive on a combination of canned and dry foods, while others require a diet reliant on whole or raw foods. Please allow time to our Pet Nutritionist to ask you questions about your animal, their health history, your preferences and also your budget in order to help you determine which food is best for your dog.

2. Which food did I get last time? 

Pet specialty stores should offer customer loyalty programs, and these can include helping you keep track of the foods you buy. If you have a hard time remembering what food your pet eats but don’t want to risk upset tummies due to a sudden switch, selecting a pet retailer who can help you keep track of your purchases is a great choice. Dogs and cats often benefit from rotating flavors (for example: beef one month, fish the next), but generally only when you’re sticking within the same brand for consistent quality, and comparable protein, fat, and carbohydrate levels.

3. Can you recommend a good… Veterinarian? Groomer? Pet Hotel? Trainer? Dog Walker?

Pet specialty stores are a perfect place to ask about related pet professionals and services. Most independent stores will keep the business cards of people or services they recommend, or else employees may have had experiences with the kinds of businesses you’re interested in.

4. What treats or toys do you recommend? 

Whether your dog is a power chewer, or your feline is fussy, there are a plethora of fantastic toys and treats. Be sure to read labels and select chew toys or treats according to your pet’s size, life stage, and chewing or play preferences. Pet store employees usually have their own animals and can tell you what their pets have enjoyed and which treats or toys may not be appropriate.